From the first contact that I had with Cheryl, this job went incredibly smoothly. Easy to schedule. Easy to work with. Easy cleaning process. The crew that arrived texted prior to their arrival, explained all my options and then got right to work. Courteous, polite and efficient. I would not hesitate to hire them again. I only wish they cleaned carpets in Arizona.
Our carpet was pretty dirty when I called chem dry. I really didn't expect this company or any company to be able to get the stains out. There were two brothers from the Brown family who arrived exactly on time, cleaned for over two hours and Got every stain out. Beautiful job! And they wore masks and had business cards! A big plus in the service market. I highly recommend this company and I love that it is family owned and operated.
Father and son team were punctual and professional. I was impressed with the cleaning and will continue to use them in the future! I will recommend them to our friends. Thank you!
The Brown family starts off with making you fill like you’re part of the family. They have what I like to call “home” Midwestern Grace. They make sure to explain everything they offer and what they will be doing, what it does and VERY CONFIDENT in their product and how well they will do, down to asking if they may use your tub to load water for their equipment. Also, they had a great attitude (without me asking them to come back because we are having our last Lincoln Military-inspection TMR) They went WAY out of their way to re-schedule to come through for us!!!! (Just for a black light inspection!!!!😳 which for us that’s huge!!!!) At the end they’ll have you walk through and see if there are anything else they can do. I did have to point out….it was an AMAZING job!!! Very pleased and fill blessed to have had them in our home and journey. Hands down I recommend them. I wish they were located closer to Mo. I would use them EVERY time. Thank you Brown family. You made me cry of tears of joy and kindness!!!! Mrs. Fleming
The Brown Family Chem-Dry who did an awesome job of cleaning our carpet! Very thorough, efficient, and professional. The crew (two sons) were incredibly helpful and polite, got out all stains. I HIGHLY recommend this company.
Cheryl and family were very accommodating! She really listens! They were able to take care of the entire transactions remotely. I highly recommend Brown Family Chem-Dry.